On a recent trip to Maxcanú, the Critic along for the ride noticed signs for the hacienda Santa Rosa (a Starwood-run luxury hotel) and decided that a stop might be in order, to both see the hotel and if possible, have something to eat there.
Familiar with the strict entry procedure at Temozon, another Starwood hacienda, the Critic was surprised that the gardeners out front just said “adelante” when asked if he could pop in for a look. It turns out that all the guests had left and the Critic was the only non-staff person in the hotel.
In spite of this, the outdoor restaurant was set up with fresh flower arrangements and cutlery on each table, ready in case someone (like the Critic) showed up hungry. A friendly receptionist ushered the Critic to the table and a very friendly and deferential waiter proceeded to take the order. If you, dear reader, have been to the Temozón hacienda for a meal, you know that the waiters are not at all at the same luxe level as the place they are in and the food they are serving. Here at Santa Rosa, the service definitely and happily is.
Homemade bread and butter (two kinds) were brought out and the bread, lo and behold was warm. Delicious.
A pasta dish was ordered – spaghetti in a chaya pesto sauce with fresh cherry tomatoes and some parmesan cheese. Simple, pretty and very tasty.
The bill came to $215 pesos, which was the pasta and a glass of refreshing jamaica.
The thing that made the meal exceptional was the service and the fact that they were perfectly happy to serve just one person when they could easily have closed the place while they awaited more guests. It is a very civilized place to have a meal if you are in the area exploring and the receptionist said that meals are always available, but to check first, in case the hotel is full or there is a special event like a wedding.
More info on the hacienda Santa Rosa on the Starwood website here.