Tag Archives: restaurantes

Miyabi Revisited – What is Wrong with these Servers

Don’t misunderstand – the Casual Restaurant Critic loves Miyabi’s food. And hanging a whack of plywood sheets from the ceiling is apparently is a design concept that is award-winning so there is that. The food is always amazing too; the ramen is the best in town and the fish is always fresh.

What is really puzzling is the staff. With attitudes that range from the completely and defiantly indifferent to the almost Valium-like spaced-out-ness of a lobotomized Walking Dead character, the Critic can’t understand why the service end of this potentially first class restaurant is so bad.

The Critic would also like to add that he has been coming to Miyabi for years now – alone and with several iterations of familial critics – so it’s not like staff doesn’t know who he is which is not implying that a red carpet needs to be laid out, but a simple ‘Hi, glad to have you back’ every once in a blue moon would signal to this particular client anyway, that there is some life, some enthusiasm, some passion for service, behind those rather dead eyes.

Walking in, one is greeted with the sight of several chefs behind the sushi bar, some of whom will look up and then get back to their important work. No greeting is proffered, not even a raised eyebrow acknowledging one’s existence. “Sit anywhere” is not only recommended, it is the policy and that’s what you are told when you ask someone who finally looks your way.

A waiter then eventually slinks to your table, and it is highly recommended that you make the most of this interaction, as any additional visit (to take an order, to replenish a drink, to clear away a dish) will require enthusiastic hand-waving and yoga-like contortions (if the server is behind you) in order to get anyones attention.

Amongst themselves, they are a happy bunch, smiling and laughing but when it comes time to deal with guests, the smile disappears and it’s all slinkiness and tail-between-the-legs standing there, awaiting instructions. Sales pitches for drinks or specials or anything really, are unheard of.

And thank goodness for cell phones, since this is what entertains both waiters who have nothing to do as well as yawning cashiers and anyone else not involved in the cutting of fish or the preparing of rice.

It’s a mystery. Perhaps it’s that they are content in letting the food be their strong card – which it is – and so, if you can put up with the sub-par service, you will be fine.

The Casual Restaurant Critic Hitting and Missing at the Gran Plaza Mall

Every once in a while, the Casual Restaurant Critic finds himself in the mall – the Gran Plaza mall to be exact – to do some banking, pay the CFE or TelCel or whatever, and the timing works out in such a way as to necessitate a bite to eat.  The question is always: where will it be this time? Such a situation occured twice in the past week, resulting in one hit, and one awful miss.

Besides the one or two restaurants in the mall, there is the hilariously-named Food and Food food court. Choices abound! Will it be the MSG-laden offerings of Win Fa’s Chinese food, with the promise of ever-lasting thirst for hours; or the line-up infused hamburgers of Burger King? Or perhaps deal with the indifferent doñas at Doña Gorda, who make deep-fried and oily gorditas that will inspire a rush on the local omeprazol supply? The salad place is sadly dead and gone with its healthy options and so other choices might be Alabama Mama with “southern food” or some fairly decent Trompos tacos (try their heart-valve-bursting nachos especiales if you really want to gorge yourself with calories.

The Critic, however, found two new additions to the Food and Food food court, one was a definite and resounding miss, while the other promises to be a hit.

The Miss

The Critic has a soft spot for entrepreneurs who make the effort to provide something new and in this case, it was a Yucatecan food outlet that calls itself Pibilxito (which in Mayan means absolutely nothing), among all those tacos and hamburgers and cheap pasta. It is exceedingly hard to please Yucatecans with Yucatecan food since everyone has an aunt or a mom or a grandma or a suegra who makes their favorite dish just so. It’s an impossible situation, the Critic believes, and this place will go the way of another attempt at Yucatecan fare that met its demise in this very same Food and Food food court years ago.

Some of the most famous Yucatecan items are on the menu like cochinita pibil, relleno negro and the Critics favorite, queso relleno, which he proceeded to order from the rather bored and uninspired young man alternately playing with his smart phone and looking up blankly at the zero clientele stopping there. The Critic paid his 70 pesos for an order, a full 10 pesos more than the other orders, a price point explained to him by the hapless employee with the help of a prop: an actual Queso de Bola marca Gallo kept under the counter to prove the worthiness of that 4 dollar expenditure.

The food, ordered to go and unpacked from its mismatched plastic and styro containers at home, was pretty well inedible. The Critic’s cat did, however, get into it and managed to down a few swallows of the unappealing white ground meat that had not a hint of a raisin, a caper or an almond, let alone an olive, accompanied by the afore-mentioned Gallo brand cheese, all served in the traditional corn flour kol. The tortillas that came with the order were of the store-bought variety, rounding out the exceptionally gnarly experience.

Highly not recommended. Avoid at all costs.

The Hit

Having just opened, the new Thai Bistro Express, an offshoot/expansion of the popular place by the same name in Chuburna (beach, not colonia) promises to be the real deal. The super-friendly, engaged and energetic owners are right there and are happy to see you, happy to explain their food offerings to you and happy to cook it for you too. What a difference a smile makes!

The Critic had the Pad Thai, with pork. It could have a little more punch to it but was very good in any case. The iced coffee is absolutely delicious and a treat in the land (Food and Food food court land) of Coca-Cola and other gaseous beverages. What the Critic liked best was the fact that the owner asked how it was and seemed genuinely interested in some constructive criticism, offered with the sincere interest in making their place a well-deserved success. Price of the meal? $120 pesos for Pad Thai and Iced Coffee.

The Casual Restaurant Critic at Pueblo Pibil, A Club Sibarita Event

The Merida-based Club Sibarita (https://www.facebook.com/clubsibaritamx/) organizes events both in Merida and the outskirts, featuring themes or restaurants worthy of note and this time it was the famous comida enterrada (food cooked underground in pits called pibes) that the Yucatan is known for and that the restaurant Pueblo Pibil in Tixcocob does masterfully.

The last event the Critic attended was in Merida and before that, an event at the spectacular Chablé resort/hacienda and this one proved to be as well-organized and the food as delicious as promised.

If you haven’t yet been to Pueblo Pibil, put this on your to-do list ASAP. It is an amazing lunch destination, well worth the 30-40 minute trip from Merida.

Here are a few photos from the event.

In the backyard patio of Pueblo Pibil, the pits are unearthed and the food is taken out, cooked for hours and hours on hot coals. Chef Silvio supervises the process and proceeds to hand out samples. iPhones record the moment and guests wait for their samples, in this case, the exquisite relleno negro (the best the Critic has ever had in the Yucatan) and owner Karina, out hostess for the day watches.

Then it’s off to the restaurant, where two large tables have been prepared for the group. There are two representatives from Casa Madero – the oldest wine company in the Americas by the way – who will be serving wines with each course and talking a little bit about each wine and how it complements the Yucatecan food served.

And of course, the food. Each dish is beautiful and as delicious as it looks, truly. The relleno negro has to be tasted to be believed and the hand-made corn tortillas, thick and luscious, are divine. The house signature dessert, el merengue de la abuela, was presented by the abuela herself, where she confessed that she won’t share her recipe with just anyone.

Last but not least, a shot of a few of the waiters and hostess. An amazing experience! If you like good food, good wine, and good company, join the Club Sibarita and come along on the next culinary adventure!

 

The Casual Restaurant Critic at Nacion Gourmet

One night not too long ago – but long enough that the Critic cannot remember what it was he ate – visited Nacion Gourmet with a large group of amigos. The concept is basically what Mercado 60 and that monstrous place downtown on 47 that is the scourge of all the poor folks who renovated their homes and now have to live with all the goddamn noise coming from this “hot spot”. A bunch of small restaurants in a circle-the-wagons set up with communal tables in the middle, with the added bonus of a stage set up on a platform over the bar.

Again, the food was entirely not memorable, so the Critic does apologize for those of you looking for a review of food; however, the experience, in general, was so meh that it behooves him to warn you, dear reader, in advance. The service started off well enough and went downhill from there, as more people arrived and the wait staff basically ignored the table. Food came out in spurts, no timing at all to ensure that the guests at this table would be eating more or less simultaneously, thus resulting everyone watching everyone else eat as food appeared. Great concept. It got better when the live music folks appeared and blasted out old Ana Gabriel hits and other such tropes at a volume entirely non-conducive to conversation. It may be of course that the Critic is just getting older and less patient with this crap.

Below, some photos of the various offerings at Nacion Gourmet. The Critic did not feel particularly gourmet-y at this venue. Your mileage might vary. 

 

Chilaquiles for the Casual Restaurant Critic at Chill-Akil

Not having had any sustenance beyond the usual New York model breakfast of coffee and a cigarette, the by-now cantankerous Critic was driving to his pay-by-the-hour office at Alexandra’s when another luxurious plaza (not particularly luxurious, tbh) called Plaza Luxury – really, you can’t begin to fathom the local fascination with all things purportedly luxury – beckoned with its multiple culinary options ranging from the brand new Okana poke bar with its high-tech and line-up inducing iPad ordering system to the old-school Merida classic Siqueff to the restaurant the Critic finally ended up in: Chill Akil.

There’s the Lexus dealership, the Prada flagship store, and the Bugatti watch shop. And the Ya Abrimos store of course

Once the loud family discussing family relationships at the next table had departed, the famished  Critic was able to enjoy his classic chilaquiles rojos in relative peace and quiet while perusing CNN’s latest fake news on his iPhone.

These chilaquiles are really good, with lots of ‘stuff’ on top of those tortilla chips and they aren’t all soggy either, which is a nice touch. The red sauce is good, the chicken is good, the queso fresco is good, the onions and radishes are fresh and there are hot sauces and mild sauces (2 and 2) to add if you feel the dish lacks vim and vigor.

The restaurant is probably crowded in the morning with Moms and gym types who like to get up early, but the Critic had his breakfast at 2 PM thank you very much and had the place to himself. The A/C leaves something to be desired and it is uncomfortably warm in spite of the unit blowing all it can. Note: there are two air conditioners upstairs, but these were off.

Good service and plenty of parking available. You will also find a really nice high-end stereo shop in this plaza for your home theater installations in that new old colonial you are restoring.

Worth a second visit, ITCO.

Location: Plaza LUXURY (look for the Teslas, Ferraris and Jaguars parked outside) or just look at the map on Facebook: https://www.facebook.com/chillakil/

The Casual Restaurant Critic at Oishii Japanese Cuisine

The Casual Restaurant Critic and his band of merry Critics including Mini and Better Half, tried this new sushi restaurant which is on the THIRD floor of yet another commercial plaza in Merida, where the commercial plazas outnumber the parks by a million to one. Yes, you have to walk up to get here (or take an elevator – fancy) but it is worth the effort. It’s in the Altabrisa area, in the umpteenth version of a luxury plaza; this one is called Luxus (yawn)

However, the sushi is great. Service is friendly and professional and the room offers a great view of the area around Altabrisa, specifically the mall and hospitals just down the road. There is also seating outside. And you might recognize the chef behind the sushi bar – he was a fixture at the now-defunct Hamachi, so you know he knows that you know that he knows what he’s doing.

Location info at the bottom of the page or on their restaurant link here.

Edamame

Unagi

Ramen ‘especial’ w pork

Location: Calle 20 between 15 and 7 (Correa Rachó Avenue) in Altabrisa, Merida

From periferico, take Altabrisa exit, get into the side access road and turn right on Calle 20

A Quick Casual Restaurant Critic Visit to Merci for Lunch

At the behest and invitation of the always generous Better Half, the Critic had the opportunity to re-visit Merçi and sample one of the better Caesar salads he has had in a while. Their version has crumbled and crispy bacon so don’t get your Caesar purist panties in a bunch; roll with it and you’ll be happy. Also, there was a delicious burger.

The Critic was pleased with the lunch and the service is very much more together than many moons ago when breakfast was had here on more than one memorable occasion.

The room is also double the size it once was thanks to the taking over of the failing locale next door, and, for readers that are reading this right now (August 2018) the A/C is excellent.

Good job, Regina!

Caesar Salad

The Hamburger

PHO MX – The Casual Restaurant Critic Finally Gets Here

The Casual Restaurant Critic has been hearing about this place for a while, but never got around to visiting, until today when, at the suggestion of the always informed Better Half, he had lunch there. With the always charming Better Half of course.

The pho, which the Critic expected to be a watery broth with little flavor, turned out to be quite delicious and substantial, as were the two appetizers sampled -stuffed chicken wings (really) and rice paper spring rolls stuffed with lettuce and a shrimp or two. The Critic wasn’t crazy about the latter, but those chicken wings were really stuffed and tasty.

Service was very attentive and the owner, Robert, stopped by to chat and say hello.

Have the fruity tea, with passion fruit, and follow the meal with the fantastic Vietnamese iced coffee, strong and sweet and very refreshing.

 

El Catrin, a New Merida Centro Bar Option. The Casual Restaurant Critic, yet Again.

El Catrín, calle 47, Mérida

Accompanied by the Better Half and Mini-Critic, the Casual Restaurant Critic visited this 6 month-old addition to the Merida centro bar and restaurant scene, located on the up and coming gourmet stretch of calle 47, which already features 130 Grados, Oliva, Caffe 47 and others, and was suitably impressed by both the place itself, and its food. Gracious and friendly service rounded out the very positive experience.

The giant mural in the back, outdoor area of El Catrín

Artist credit. Murals and framed art inside as well.

Outside design and cool-ness

Salsas

These are napkin holders

Esquites, corn, queso fresco and plenty of zest. If you don’t like esquites, try this anyway. You’ll love it.

This caldo cantinero is a perfect seafood broth. For those who love chilpachole 🙂

Carnitas; can’t go wrong with carnitas

Good stuff to sprinkle on your carnitas, including chicharron

Carnitas deserve a close up, don’t you think?

Empanadas, beautiful

Guacamole w grasshoppers and cherry tomatoes

Fabulous chocolate brownie that looks like a tamalito, hoja santa ice cream and popped corn and strawberries and and and…

The Casual Restaurant Critic at Pueblo Pibil

It’s new! At barely three months old, this latest and impressive entry into the offerings of real home-cooked Yucatecan food in the nearby town of Tixcocob, is already causing a stir among foodie Instagram users (hashtag: foodporn) as well as all lovers of great food who are not afraid to hit the highway to discover these out-of-the-city gems.

Chef Silvio has run a food counter in the Tixcocob market for years, and now he has, in conjunction with several partners, opened this elegant alternative for those seeking his deservedly famous ‘sazon‘ in a more formal setting.

The restaurant is beautiful, the air conditioning more than adequate on a hot pre-April firestorm temperatures kind of day and the service is gracious, if a little uneven in some spots. A friendly hostess opens the door and welcomes you into a calm, cool room from the overheated effervescence outside. An outside terrace is available for those who enjoy sweating while eating, or for those who want to have a quick smoke before or after lunch. There, you can also see the pits that give the restaurant its name: Pibil. Almost all the food is cooked in the traditional underground pit oven (the pib) and the results are impressive.

The Critic, accompanied by the Better Half, Mini Critic and almost a dozen others, visited for lunch and sampled many of the dishes available on the small but varied menu and everyone was most impressed with the quality and flavor of each beautifully presented dish.

The Critic had, as usual, the Queso Relleno, which was very satisfying and cooked to perfection. This was immediately after a starter of Sopa de Antaño (soup from yesterday, as in yesterday from grandma’s time, not actually yesterday), consisting of a black frijol broth with short pasta noodles and spiced up with a condimented tomato sauce.

Also on the table were an order of smoky crisp longaniza, generously stuffed papadzules, a relleno negro to die for, brazo de india (reina) and a spicy mondongo soup. The tortillas were thick, handmade and piping hot each time another batch arrived at the table.

At about 2000 pesos for a group of eleven, this was not at all a luxury lunch but it felt like it, given the quality of the room, service and of course, the food.

The photos will speak volumes and give you an idea of what you are in for if you head to Tixcocob for lunch tomorrow. NOTE: If you go on a Monday, you will be able to sample Chef Silvio’s frijol con puerco, which was not available on this Sunday outing and will surely be motivating this Critic and his Better Half to return, ¡pero ya!

The room is beautiful, the flowers are real and the hostess is smiling

The bar

Brazo de India

Longaniza

 

Papadzules

Relleno Negro

Mondongo

Queso Relleno