The Casual Restaurant Critic has one beef (complaint) and it is this: service at restaurants and almost anywhere in Merida generally sucks. Of course there are individual exceptions; persons that have an innate ability to be welcoming, warm and and genuinely kind and are capable of making one feel welcome and taken care of. But at the institutional level, from the owner on down, where everyone in the organization is on the same page, this is rare to non-existent.
That is why it was such a surprise to find three different people at the same burger joint, called Angus in Las Americas, all acting in unison, one nicer than the other, and probably providing the Critic and BH with the best service had anywhere recently, including all the pretentious gringo franchises whose owners think that their fancy location and name will be enough and the higher end places that are slacking off in general. Not to mention all the others in the middle to lower end of the gastronomic spectrum.
One or more of the loyal readers of this column will ask about the location of this place, so here is a link to their Facebook page complete with photos, menu, phone number and address. Go try it for yourself and see if the service is as good as it was on this visit. In any case, the hamburger was amazingly good.
https://www.facebook.com/angryangus.lasmejoreshamburguesasangus?fref=ts
And too bad for Bella Roma as they open too late for the late afternoon “I’m starving feed me NOW” crowd.
Where is the link Mr Lawson???
Oops. Just added it, sorry.
https://www.facebook.com/angryangus.lasmejoreshamburguesasangus?fref=ts
So as I live very close to your Angry Angus, Alberto & I took the fam here for dinner last week on your reccommendation. I am a vegetarian and my kids are on the fence. So I knew it was a gamble, but at the the carnivorous chef would fill his tum. I ordered for the kids and then told the server I had a weird request. As I began in detail to tell her how I wanted mushrooms instead of beef patty, etc, she interupted me with a smile and asked, “vegetarían?” HA! This is unheard of for me. My normal dinner experiences consist of me going to great lengths to get NO meat and having them say ok, no meat, just ham? Anyway, I left it to the kitchen at that point and they served me a slice of grilled pineapple, mushrooms, 2 kinds of cheese, and all the normal fixings. It was delicious! Alberto’s burger was average and $110 pesos, but he said he would still go back and try something else next time. Service was good. Above average. And when the very filthy language english rap music began playing and hubs asked if they could change it for the kiddos who speak english, they did with no complaint. So thanks for the reccommendation!!