All posts by WilliamLawson

About WilliamLawson

Canadian Ex-Pat who has lived in the Yucatan for 20-plus years now. Occasionally neurotic, observant and trying to document everything I see.

Villa Italia – Italian

A week or two ago, the Casual Restaurant Critic had the opportunity to visit, along with his better half and another happy couple, Villa Italia after a long hiatus. The first visit to Villa Italia many moons ago resulted in a poor rating for the Villa, when the staff was beyond indifferent and the food was, as the kids here say these days, “equis” which means it was just whatever.

On this occasion, there was an actual hostess and the group had the pleasure of having a friendly, proficient waiter. The restaurant itself has undergone several renovations, featuring a semi-enclosed area near the street and large additional rooms in the back. Villa Italia has had staying power over the many years it has been on the Merida restaurant scene, and all this renovation proves the point.

The waiter suggested to the Critic that he try one of the daily specials, which was rabbit. Since one can’t eat rabbit in Merida every day, the Critic decided against the pasta winking at him from the menu opted for the bunny. Seasoned, grilled and served with real vegetables and some grilled potatoes, it was a little on the dry side but very flavorful and something different for a change. Others in the party had salads and pastas, all of which looked and (according to them) tasted very good. Presentation was good; perhaps the table was a little small for 4 people.

While there was really nothing to write off as positively negative (!) and the Critic and Party enjoyed the experience, Villa Italia remains in a strange kind of gastronomic limbo in that it is not so unbelievably good that it’s worth raving about, nor is it so absolutely awful that it is worth trashing. Perhaps another visit is in order to try the pastas.

Take it or leave it. From one to five, the Villa gets, from this Critic, a 3.

La Tradicion – Revisted

If there is one thing the Critic likes, it is his Yucatecan food. And so, along with his better half, he visited once again the Yucatecan La Tradicion, where chef David Cetina whips up authentic and non-pretentious cuisine from Yucatecan family recipes.

As in the last visit, the food this time around was absolutely wonderful; scrumptious queso relleno, hearty lomitos de valladolid, classic papadzules and crispy/chewy well seasoned longaniza. The Critic cannot find a flaw with the food.

The excellent service, such a rarity in Merida, was friendly, efficient and fast.

In fact, the only miniscule detail in detriment to the restaurant’s rating, were the saucers (think cups and saucers) placed on the table as side dishes, but this is so common that the Critic has almost given up on this niggling detail.

The Casual Restaurant Critic maintains La Tradicion at a solid 4.5 out of 5.

Flamingo’s Seafood Restaurant – Progreso

Last week, Critic and some guests had a late (3:30pm) lunch at the Flamingos seafood restaurant, located on the malecón in Progreso.

The restaurant, a large room with an open kitchen and a view to the Gulf of Mexico was packed with locals, a lot of them sporting nametags which seemed to indicate that they were with some sort of convention or at least on company business. The Critic mentions this only to give the reader a better picture of what was happening, since the service was rushed and slow at the same time, if you get the idea. Rushed in that the waiter almost bounced while taking the order and slow in that it took him forever to get there in the first place.

The Critic’s group heartily approved the frozen margaritas and piña coladas and ordered several to make sure that it wasn’t a fluke. Apparently it wasn’t. Along with the drinks came the requisite mini-servings of botana (snacks) which accompany every round of drinks in every restaurant on the Yucatan coast. At Flamingos, these were the hard corn chips, refried beans, ceviche, sikil-pak (pumpkin seed, roast tomato, cilantro paste for dipping) and fresh cut jicama strips with lemon squeezed on top and a dash of chile powder.

As for food, the Critic had a small ‘back to life’ mixed seafood cocktail, which was good but by no means an OMG moment; the rest of the group had San Francisco shrimp, featuring melted cheese on top – which by the looks of the clean plates were delicious – and Shrimp in Normanda’ sauce, which was a white sauce, again with melted cheese as well as onions, bacon and other goodies in addition to the shrimp. Both plates were served with white rice and some steamed vegetables of the local variety. `

Only one person in the party had room for the desserts and ordered bananas flambé; one banana, split down the middle and served in its skin, flamed in liquors but not at the table which was a little bit dissappointing since some sort of show was expected but then it was just brought out. Maybe at night, when the setting is a little more laid back, they actually flame them tableside? The Critic doubts it since this requires a little more training in the waiter department and some sort of little cart and other utensils that were nowhere in sight.

Overall impression? Ehh. Nothing particularly wonderful. On a scale of 1-5, this is a middle of the road 3.

Chichen Itzá

A visit to Chichen Itzá recently was very interesting, since I hadn’t been there in probably 10 or more years!
Turns out you can no longer climb the Castillo – with all those tourists visiting (some estimates put the annual figure at 30 million!) there would be just too much erosion. Back in the day, you not only could climb the Castillo and admire the wonderful view that probably was enjoyed only by the Mayan priests but also go inside the Castillo to see the jade eyes of the jaguar found in its interior. Anyone who had the chance to climb those claustrophobic, humid one-person-at-a-time steps will remember the experience fondly, although the wet smell of all that sweaty humanity was a bit of a turn-off.
Also, the sellers of kitschy souvenirs were outside the ruins, not on the actual grounds as they are now. This is a real distraction when trying to appreciate the grandeur of the ruins; having someone in your face waving a carved mask saying “my fren my fren, goo price for jew” or “here fren” as if you were some kind of dumb ass that was going to obey this canine-like command. Now they are all over the site, which might not be a bad thing if it was a lot more discreet, a little more authentic and they actually sold things made in the region by locals. But to see those mass-produced fleece blankets with the aztec warrior waving in the hot sun was a little jarring.
Think of the money that pours into this site with all those visitors! Walking around the ruins and the entrance lobby, stores and nearby “market” you can only think how awful it looks. Not the ruins, all the crap around it. The restaurants and little ‘shops’ look like they were designed by a … I can’t think of anyone suitably unqualified. They are not designed at all. Ugly, half-painted concrete, dirty, run down and staffed with indifferent sallow faced employees. No money has been invested in the infrastructure for decades, or so it seems.
I sat in the market area, where you leave the site, watching 2 out of 3 red-faced tourists stumble on the uneven paving stones while glancing over their shoulders at the depressing spectacle of 4 or 5 half-naked Mayan men and boys wearing plastic feathers and half-heartedly performing pieces of a ceremony. Under a tree, a guayabera-wearing young man with a microphone was announcing that the show was free, that people could take pictures at no cost, that the show was about to start, that the show was a real Mayan ceremony, it would start in a few minutes. He narrated what they were doing, which seemed to be the same thing over and over again, in preparation for the show that would start ‘eena few meenits”. It never really started and no one really took any photos. It was a joke, like the Indian shows at some tourist stop in the US or Canada, or the Aztec dancing at the traffic lights in Mexico City. Is this what the Mayan culture has evolved to? Doesn’t anyone see how pathetic this all looks and feels?
While the ruins at Chichen Itzá are as imposing and majestic as ever, it is extremely difficult to reconcile the obvious culture and knowledge of the ancient builders of this impressive site with the mediocrity and complete lack of good taste or sensitivity aka culture of the modern chimpanzees charged with the administration of Chichen Itzá today.

San Bernardo de Sierna de Don Juanito – Valladolid

The other day, the Critic was invited to Valladolid to have lunch with friends. The restaurant chosen is the oldest restaurant in Valladolid, and it’s a mouthful in itself: San Bernadino de Sierna de Don Juanito.

Apparently Don Juanito is now in his 70’s and the Critic didn’t have a chance to meet him, but did get a glimpse of his shotgun hanging on the wall, as well as a photograph of him carving up a roast pig on one occasion when the restaurant, still twice the size it is now, was filled with 2,000 people. The waiter informed the Critic’s party of this fact; no historical sources were researched to authenticate this nugget of information. 2,000 people does seem like a lot… Also, the Critic’s party members were intrigued by the stuffed ‘pavo de monte’, a pheasant like bird common to the Yucatan at some point, in an unlit glass case in one dark corner. The Critic suggested perhaps it was some offering to coincide with the Day of the Dead celebrations coming up, but the waiter informed everyone that the owner had shot this bird many many years ago and then had it stuffed.

The menu is ample and there is probably something for everyone. The Critic’s party however, came for the Yucatecan food and for this hungry party of 5, the waiter suggested bringing out plates of all the Yucatecan dishes on the menu (there weren’t that many after all, and the Critic’s favorite, queso relleno, was reserved for Sundays only) and this was agreed on.

So, after getting plates, cutlery wrapped in a paper napkin and some watery agua de lima (lime water) with ice, the dishes arrived. The papadzules, soft corn tortillas stuffed with egg and covered with pumpkin seed sauce and tomato sauce, were delicious as was the brazo de reina, a corn masa loaf made with chaya (spinach-like vegetable very common in Yucatecan back yards) and also served with the previously mentioned sauces. The lomitos de Valladolid (small pork chunks cooked in a tomato-y sauce and seasoned to perfection were very good, while the poc chuc – a marinated and very flat strip of pork – was extremely tasty but unfortunately also cooked to the point of shoe leather. Cochinita pibil and it’s feathered cousin, pollo pibil, which is essentially the meat seasoned with annato seed paste among other things and baked in banana leaves in underground pits, were also quite good, with the chicken getting mixed reviews from the others in the party. The Critic’s personal favorite was the longaniza, the chorizo like sausage Valladolid is known for. Fried, it was crispy crunchy on the outside and smoky and flavorful on the inside. Wonderful in a hot tortilla all by itself with a dash of habanero chile salsa on top for an extra kick

A big disappointment were the tortillas, which arrived luke-warm and had to be sent back to be nuked in a microwave. Also, they were not hand made, but rather the assembly line stamped by a machine variety which are so common these days.

After dinner Xtabentun, a local liquor, was not available, since they had “just run out.”

The service was excellent, the waiter most attentive and informative without being overly familiar as is occasionally the case when Mexican waiters are dealing with tourists.

Bathrooms are in pretty bad shape, considering that this is supposed to be a tourist town. They are not clean and there is no place for garbage as in paper towels when you have dried your hands. The toilets are of the hover variety, which means they haven’t bought toilet seats so you have a choice of hovering or placing the delicate white skin of your buttocks directly on the unwashed porcelain. There is no flushing of toilets with paper permitted; the standard battered plastic bucket with used toilet tissue from previous visitors stands at the ready, presumably waiting for you to finish hovering. The soap dispenser, on the other hand, is electrically motivated, completely at odds with the rest of the ‘ambience’ and will make you jump when you place your hand under the dispenser and a light comes on, a motor whirrs and liquid soap squirts into your hand.

This restaurant is not bad, but has deteriorated since the Critic last visited it. What is needed is a thorough cleaning and revamping of the building itself with a special emphasis on the bathrooms since this will gross most people out. The menu is not bad but tries to cover too much ground and should be whittled down to emphasize the Yucatecan dishes; in addition, the Critic would capitalize on the fact that if it is indeed the oldest in Valladolid, the restaurant is practically a historical site and should be promoted along with the story of the owner.

And they might want to think about buying another bottle of Xtabentun.

SAN BERNARDO DE SIERNA DE DON JUANITO
CALLE 49 #227 X 48 Y 50 BARRIO DE SISAL
(985) 856 46 53

Rating? On a scale of 1-5, this restaurant currently gets a 2.

Great Service – Gasolinera Maya

Here is a note about some really nice folks – the staff at the Gasolinera Maya Pemex station on the highway to Progreso (the one that has a crappy 7-11 on the premises).

This gas station has always struck me and my better half as being leagues above the norm in customer service. When you arrive at the pump, the greet you with a smile and “welcome to the Gasolinera Maya” and they actually look like they are happy to see you. They are also one of the first gas stations with a remote credit card terminal so you can pay with debit or credit cards from the comfort of your vehicle.

Yesterday, I filled up one car and paid with my debit card. 2 hours later, I stopped by again with a second vehicle and had that one filled up as well. When I tried to pay with the debit card, there was a communication problem with the terminal and, after two attempts, I tried with the credit card. None went through. Not having any cash on me and with no ATM around, I half-jokingly said, “well, you know who I am, I can come back later and pay you”. And guess what? That’s exactly what happened! These people just asked me to sign a small slip of paper, leave my name and number and to come back later when the terminal was working again!

I have got to say I was blown away by their confianza and goodwill! I would rate their customer service, on a scale of 1 to 10, at a solid 10. Don’t subject yourself to indifferent or bad service (Servicio Campestre, across from Sam’s is a consistent and depressing -1 on the service scale, for example) by buying your gasoline anywhere else!

What is the Attraction of Konsushi?

The Casual Critic has had the opportunity, so to speak, to have lunch at this extremely popular sushi restaurant located behind the Pemex gas station across from Sam’s Club on the Prolongacion de Montejo , thanks to invitations from extended family members who seem to enjoy it.
Do you enjoy hot, crowded, noisy, rushed-service sushi restaurants? Then this could be the place for you.
You can call him a snob, but the Critic cannot find anything remotely attractive about this sushi restaurant. The creamy dips and things give the Critic the willy-nillys (hygiene and temperature issues come to mind) and most of the rolls have artery clogging philadelphia cheese throughout.

On one occasion, the Critic had to visit the washroom and, in spite of Mini-Critic’s warnings against doing so, visited the men’s room. The accompanying photo can give potential diners of what they will find. The complete absence of any aesthetic considerations is astonishing. Note the professional electrical installation with several wires sticking out next to the tiny sink. The lack of any kind of toilet seat on the WC is another nod to third world expectations.

If this is what is visible to the public’s naked eye, what doesn’t happen in the kitchen?

But they are a very popular choice. Price seems to be the main attraction, along with the fact that they are feeding to their clientele what that clientele thinks is exotic Japanese food. On weekends and nights, the place is jumping.

The Critic gives it a solid 2 out of 5.

Starbucks – November 9th, 2007 in Merida Yucatan

Here is living proof that the former Wendy’s site, next to the Gran Plaza mall in northern Merida, will very soon be a hang-out of all the local wanna-be’s who can afford to spend 40-60 pesos for their coffee.

One has to wonder why people get so upset about Starbucks coming into an area – Starbucks isn’t exactly pointing guns at people’s heads to make them buy coffee there are they? I mean if it bothers people so much, don’t go and Starbucks will eventually leave. Business is business.
The Critic also wonders what all the coffee places are thinking? Will they re-train their staff to be better, friendlier and faster? Or will they throw their hands in the hair, stomp their feet and whine that it’s ‘unfair’.
The Casual Restaurant Critic gets a special kick out of the folks (American Walmart Bashers mostly he suspects) who lament the demise of the “traditional cafés” in Merida!
Let it be known: There are no traditional cafés in Merida!
A brief history of coffee in Merida:
The first one to offer a cappuccino was Mario’s, a hole in the wall in Plaza Fiesta that served some pretty horrendous cappuccino complete with heavy carnation cream as milk and watery sweet coffee. This was in the mid-80’s. From way back (probably as far back as the time of the Conquista, judging from the size of some of those rodents) there was the rat-infested Louvre who, along with many others, served (some still do) a piss-poor excuse for coffee, also known as agua de calcetin because it had the consistency and flavor of water that a well-used sock had been soaked in.
All the rest of the cafés in the Yucatan served Nescafé instant coffee. If you wanted black coffee, you got hot water along with your chipped plastic cup and a jar of Nescafé. Café con Leche? No problem – you got the same chipped grey plastic cup, this time filled with hot instant Nido milk into which you poured the instant coffee granules.
All the other coffee places came much later – Italian Coffee, the Coffee Factory, Segafredo, Café Havana, VIPS, Sanborns – and none of them are local.
This isn’t Veracruz folks! There isn’t even a tradition of drinking coffee in the Yucatan. Please don’t make the ridiculous accusation that Starbucks will hurt all the local charming cafés because that’s just a crock. Starbucks will only hurt them if they offer a superior product, in a superior environment, at a reasonable price. The Critic sees the latter as a problem, since Starbucks is pretty pricey and Yucatecans are pretty tight with their pesos… this could lead to a problem for Starbucks once the initial furor has worn off and the status quotient has reached it’s zenith. Are there enough gringos with enough cash (remember that many come here because it’s cheap and so are in the same boat as the Yucatecans) to support this Starbucks?
Anyway I will be in there from time to time for an espresso con panna, although I can already get this at Segafredo (they use artificial whipped cream though, ugh) and Italian Coffee, where it is pretty darn good.
Your comments are always appreciated.

Notes on Mall Sanitation Methods

This morning, as I headed to work in my store in the Gran Plaza mall and prior to its opening to the public, I observed a cleaning person standing next to the electric escalator, his grey haired mop horizontally positioned on the hand rail. It took me a minute to realize what he was doing: “cleaning” the black, rubbery handrail that moves along with the electric escalator! As he looked around and watched the comings and goings of the people around him, his probably less-than-sanitary mop was wiping the handrail without any effort on his part whatsoever.

While not a particularly effective way to clean, it is most assuredly another fine example of Mexican ingenuity!

Something to think about next time you are at the mall, going up or down on one of those escalators and reach out to grab the handrail…

Carls Junior Relocation / Wendy’s Closes / Starbucks on the Way

For those of you who are fanatics of a decent hamburger (and who isn’t) the sight of Carl’s Jr. closing their one and only Montejo location across from Sam’s Club was terribly upsetting. Even more so when Wendy’s also closed their location next to the Gran Plaza mall. While Wendy’s was having some problems, they did have a decent burger… but who suspected that Carl’s Jr. was having any difficulties?

Turns out though, that everyone can rest easy; Carl’s Jr. has reopened in the Mexico Norte colonia, in a new L-shaped shopping center (Mérida has so few, that it is imperative that more of these be opened almost on a weekly basis) located beside Planet Bol (bowl) which has won awards for it’s clever use of local vegetation in it’s landscaping and it’s spacious parking lot. Not.

You will be glad to know that the Critic checked and the good news is that the burgers at the relocated Carls Jr. are as big, sloppy and tasty as at the original location; the service is somewhat lackluster and unenthusiastic and the Cartoon Network blares away for the benefit of the employees who watch glassy-eyed as Bob Sponge indulges in his latest adventures.

For those of you interested in the back story (chisme!), Carls Jr. is owned by the same folks that own Burger King and it seems that BK wanted the Montejo location and so Carl’s was sacrificed to give the King more visibility on Mérida’s most important traffic artery, offsetting the imposing McDonald’s just a few hundred feet away.

As for the Wendy’s location, there will be a Starbucks there very soon. Yes, Starbucks is finally arriving in Mérida and it is rumored that they will be opening in the upcoming malls at Liverpool and Altabrisa as well as that other one being built by Hines on the periferico.