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The Casual Restaurant Critic visits Chilakillers

Chilakillers. Chilaquiles. Get it? Clever name.

The Casual Restaurant Critic, accompanied by his darling Mini-Critic, visited this restaurant this past week thanks to several recommendations that said it was a great place for, well, chilaquiles. Mini-Critic loves her some chilaquiles.

The place is really pretty, amazingly so, on a non-descript stretch of 57 between 56 and 58 in the heart of Merida’s downtown, or as some of the expats call it – Centro. As in “I live in Centro, and you?”

You can see in the photos (below) that they have taken some time to create an original and attractive room, from furniture to ceiling and wall treatments. Treatments. This is beginning to sound like a pretentious architectural piece.

The service was of the shy, slither to your table variety, with one waiter and one what appeared to be an encargado at the cash register who did nothing to acknowledge the presence of the Critics and at one point, when the waiter was needed, who was taking dishes to the back, this person waited for the waiter to reappear and wave his hand in the Critics direction indicating that he was needed there. Perhaps he had a mobility issue and couldn’t leave the comfort of his cashier area. Who knows.

The food was good, but with one table and one order, they managed to screw it up – it is unclear if it was the waiter or the kitchen, but both orders of chilaquiles with castacan and chicken both arrived without the castacan or the chicken. After some digging to see if perhaps the meats had been hidden at the bottom of the bowls, the waiter was notified and he remedied the problem, taking the dishes back to the kitchen to have the order fixed.

The plates are deceptively small-ish, but the Critic suspects you might find it difficult to finish your order, as it seems to be an endless bowl situation. No matter how many spoonfuls you take out, it never gets smaller. At the end, there are soggy corn tortilla bits and while some like those, the Critic is not a huge fan. There could have been more cheese, more onions on them too.

Prices are very reasonable, the room is pretty and the drinks were good. Try the Limpiador smoothie. That’s smoothie, not smothie.

Service is really (WHAT IS IT WITH MERIDA??) the fatal blow to this otherwise interesting option for breakfast or lunch downtown. Again, as in so many Merida restaurants, the owners have spent good money on their location, their menu, their graphics and their concept and then leaving the most important part out – good, professional customer service.

Will the Critic go back? Probably not. But you go have some chilaquiles and make up your own mind.